📊Analytics

Available on all paid plans

Our analytics feature allows you to see:

• What people have been asking your AskAI and the answers it has given them.

• Who has been asking questions to your AskAI (if you have email capture enabled)

• How many questions your AskAI has answered.

• How many views your AskAI has received.

• How many questions it couldn’t answer (”I don’t know” responses).

• Details of the questions it could not answer.

• References and sources used to answer each question.

• We also give you the option to receive an ‘insights report’ which will show you the most commonly asked questions and themes from the last 200 questions asked.

What do all the different analytics sources mean?

3_Source	Description
API	An "Explain" query asked via API
API-chat	A "Chat" query asked via API
API-chat-Facebook	A "Chat" query from Facebook Messenger
API-chat-Slack	A "Chat" query from Slack
API-chat-Teams	A "Chat" query from Teams
API-chat-WhatsApp	A "Chat" query from WhatsApp
API-Facebook	An "Explain" query from Facebook Messenger
API-Slack	An "Explain" query from Slack
API-Teams	An "Explain" query from Teams
API-WhatsApp	An "Explain" query from WhatsApp
chat-web-external	A "Chat" auto-generated follow-up query asked from the Share page
chat-web-external-auto-fu-embed	A "Chat" auto-generated follow-up query, asked from the Chat Bubble
chat-web-external-auto-fu-embed-bubble	A "Chat" auto-generated follow-up query, asked from the Embed
chat-web-external-auto-fu-share	A "Chat" auto-generated follow-up query, asked from the Share page
chat-web-external-embed	A "Chat" query asked from the Embed
chat-web-external-embed-bubble	A "Chat" query asked from the Chat Bubble
chat-web-external-share	A "Chat" query asked from the Share page
chat-web-internal	A "Chat" query asked from the admin view (logged in)
chat-web-internal-auto-fu	A "Chat" auto-generated follow-up query asked from the admin view (logged in)
web-external	An "Explain" query, asked from the Share page
web-external-auto-fu-embed	An "Explain" auto-generated follow-up query, asked from the Embed
web-external-auto-fu-embed-bubble	An "Explain" auto-generated follow-up query, asked from the Chat Bubble
web-external-auto-fu-share	An "Explain" auto-generated follow-up query, asked from the Share page
web-external-embed	An "Explain" query, asked from the Embed
web-external-embed-bubble	An "Explain" query, asked from the Chat Bubble
web-external-fu-embed	An "Explain" follow-up query, asked from the Embed
web-external-fu-embed-bubble	An "Explain" follow-up query, asked from the Chat Bubble
web-external-fu-share	An "Explain" follow-up query, asked from the Share page
web-external-share	An "Explain" query, asked from the Share page
web-internal	An "Explain" query asked from the admin view (logged in)
web-internal-auto-fu	An "Explain" auto-generated follow-up query asked from the admin view (logged in)
web-internal-fu	An "Explain" follow-up query asked from the admin view (logged in)