πŸ“ŠAnalytics

Available on all paid plans

Our analytics feature allows you to see:

  • What people have been asking your AskAI and the answers it has given them.

  • Who has been asking questions to your AskAI (if you have email capture enabled)

  • How many questions your AskAI has answered.

  • How many views your AskAI has received.

  • How many questions it couldn’t answer (”I don’t know” responses).

  • Details of the questions it could not answer.

  • References and sources used to answer each question.

  • We also give you the option to receive an β€˜insights report’ which will show you the most commonly asked questions and themes from the last 200 questions asked.

What do all the different analytics sources mean?

3_SourceDescription

API

An "Explain" query asked via API

API-chat

A "Chat" query asked via API

API-chat-Facebook

A "Chat" query from Facebook Messenger

API-chat-Slack

A "Chat" query from Slack

API-chat-Teams

A "Chat" query from Teams

API-chat-WhatsApp

A "Chat" query from WhatsApp

API-Facebook

An "Explain" query from Facebook Messenger

API-Slack

An "Explain" query from Slack

API-Teams

An "Explain" query from Teams

API-WhatsApp

An "Explain" query from WhatsApp

chat-web-external

A "Chat" auto-generated follow-up query asked from the Share page

chat-web-external-auto-fu-embed

A "Chat" auto-generated follow-up query, asked from the Chat Bubble

chat-web-external-auto-fu-embed-bubble

A "Chat" auto-generated follow-up query, asked from the Embed

chat-web-external-auto-fu-share

A "Chat" auto-generated follow-up query, asked from the Share page

chat-web-external-embed

A "Chat" query asked from the Embed

chat-web-external-embed-bubble

A "Chat" query asked from the Chat Bubble

chat-web-external-share

A "Chat" query asked from the Share page

chat-web-internal

A "Chat" query asked from the admin view (logged in)

chat-web-internal-auto-fu

A "Chat" auto-generated follow-up query asked from the admin view (logged in)

web-external

An "Explain" query, asked from the Share page

web-external-auto-fu-embed

An "Explain" auto-generated follow-up query, asked from the Embed

web-external-auto-fu-embed-bubble

An "Explain" auto-generated follow-up query, asked from the Chat Bubble

web-external-auto-fu-share

An "Explain" auto-generated follow-up query, asked from the Share page

web-external-embed

An "Explain" query, asked from the Embed

web-external-embed-bubble

An "Explain" query, asked from the Chat Bubble

web-external-fu-embed

An "Explain" follow-up query, asked from the Embed

web-external-fu-embed-bubble

An "Explain" follow-up query, asked from the Chat Bubble

web-external-fu-share

An "Explain" follow-up query, asked from the Share page

web-external-share

An "Explain" query, asked from the Share page

web-internal

An "Explain" query asked from the admin view (logged in)

web-internal-auto-fu

An "Explain" auto-generated follow-up query asked from the admin view (logged in)

web-internal-fu

An "Explain" follow-up query asked from the admin view (logged in)

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