'Corrections'
Occasionally your AskAI may either not be able to answer a question, its answer could be improved or, very rarely, it may be incorrect, here's what you can do to fix it.
What should I try before 'correcting'?
Corrections should be used as a last resort, before using them we recommend:
Uploading additional content that is more relevant to the questions being asked
Experimenting with your prompt to be better suited to your use case
Where possible, considering the structure of your content and how it can be improved
Educating your users by giving them tips on how to ask questions within your copy (e.g. like you would to another human)
But, when all else fails, you can always 'correct'!
Corrections only apply to a single AskAI, not across your entire account.
When should I use corrections?
Corrections can be used to either:
Provide an answer when previously it could not (you got an "I don't know" response).
OR
Improve upon an answer already being given or correct an answer that has been given
Corrections made only apply to the AskAI you have added them to.
How can I manage my corrections?
You can manage corrections by going to "Customize/Settings" on your AskAI and scrolling down to "Manage corrections" from here you can delete any old corrections from your AskAI.
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